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Answer in All Channels

Answering in all channels is the default behaviour and the most common use case of Wallu. You don't need to change anything. See troubleshooting section below if this is not happening.

Troubleshooting​

  1. To troubleshoot any issues, first try !wallu. If it can read and send messages on that channel, it will reply to this command.
    1. Note that it may also mention why it's not answering the questions there.
  2. Try mentioning Wallu (@wallu or "wallu" or replying to its message)
  3. Make sure the channel is enabled in the channels page.
  4. Make sure you have enabled FAQs for that channel on the FAQs page.
  5. Make sure you the documents are enabled for that channel on the documents page.
  6. Make sure either a FAQ matches the question or document directly answers the question.
  7. In some rare cases when testing the bot, and you ask the same question many times, it may sometimes not respond. This is because it can consider more than one message (when sent in a short period of time) as the context for a question and this is known to cause the bot to sometimes not answer you.