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Bot Commands

Wallu provides a few commands to manage and interact with the bot. !wallu and /opt-out work for everyone; the other slash commands require the Manage Messages permission. Some commands also require a paid plan, noted below.

!wallu​

Get information about Wallu and check the bot's status in the current channel. Available as both !wallu (prefix) and /wallu (slash).

This command shows:

  • Bot introduction and useful links
  • Channel-specific settings and status (enabled, paused, escalated, staff wait, opt-out, etc.)
  • Access to admin panel
  • Whether the bot will respond in the current channel

We recommend always using !wallu (instead of /wallu) to ensure the bot has correct permissions.

Example:

!wallu

/opt-out​

A privacy option that lets any user opt out of the Wallu service. Once opted out, Wallu ignores your messages and excludes their content from all future processing, across every server. The reply includes an Opt back in button - running /opt-out again also opts you back in.

Available to everyone, no permission required.

note

/opt-out is a privacy control for individual users - it is not a moderation tool. Staff who want Wallu to skip off-topic questions or ignore certain people should instead use the Avoid answering off-topic questions option or the role-based filters in panel settings.

Example:

/opt-out

/summarize​

Summarize conversations from the current channel. Requires Premium plan or higher and Manage Messages permission.

Parameters:

  • question (optional): Specific question to answer about the conversation
  • period (optional): Time period to analyze (e.g., '1h', '3d', '2w'). If not specified, the bot automatically detects a relevant timespan.

Examples:

/summarize
/summarize period:24h
/summarize question:What bugs were mentioned? period:1w

/translate​

Translate the recent conversation in the current channel to English. Requires Premium plan or higher and Manage Messages permission.

The result is posted as an ephemeral transcript only you can see. To translate a single message instead, use the Translate to English right-click action (see Right-click menu actions).

Example:

/translate

/sync​

Sync messages from imported Discord channels to update the bot's knowledge base. Requires Professional plan or higher and Manage Messages permission. Messages are also automatically synced but this command allows for manual more immediate updates.

This command:

  • Updates all active Discord channel documents
  • Processes new messages since last manual or automated sync
  • Has a short cooldown to prevent spam

Example:

/sync

/pause​

Pause the bot in the current channel for a specified duration. This is useful when you need to have a conversation without the bot's interruption. Requires Manage Messages permission.

Parameters:

  • duration (optional): The duration to pause the bot for. Accepts formats like '5m', '1h', '30m'. Defaults to 20 minutes if not specified.

Examples:

/pause
/pause duration:1h
/pause duration:10m

/resume​

Resumes the bot's activity in a channel where it was previously paused. This also removes any ticket escalation status the channel might have had. Requires Manage Messages permission.

Example:

/resume

Right-click menu actions​

Wallu also adds message actions to Discord's right-click menu (or long-press on mobile), under Apps. Right-click a message, open Apps, and pick one:

Translate to English​

Translate a single message to English. Available to everyone, rate limited (10/hour, or 100/hour with Manage Messages). The translation is shown only to you.

Send for Review​

Report a Wallu answer to Wallu's developers when something looks wrong, so they can look into it. Available to the author of the message or staff (Manage Messages). Opens a short form for your comment.

This is a feedback channel to Wallu's team, not your own server's staff - if you still need help, open a support ticket as usual. It does not update Wallu's knowledge directly; update knowledge in the admin panel. The action is only available for a short period after the answer, because the conversation data needed to review it expires for privacy.

Make Wallu Answer​

Force Wallu to answer a message, even in a channel or situation where it normally wouldn't. Staff only (Manage Messages).