Guides for Wallu, the AI support bot for Discord: setup, knowledge sources, ticket automation, custom instructions and the developer API.
What Wallu does, how to invite it to your Discord server and set it up in a few minutes.
Teach the bot from your website, Discord channels, GitHub repositories, documents and FAQs.
Answer support tickets 24/7 and escalate to staff when needed. Works with Ticket Tool and other ticket bots.
A dedicated #ask-ai channel, or answers in every channel only when the bot is confident it can help.
Set the tone, rules and IF / THEN actions, globally or per channel.
Use the same knowledge base on your website and in Telegram groups.
Answer questions from your own app, sync documents from CI, or let Claude Code manage your bot.
Fixes for common issues, required permissions, and how credits are used.
Feature deep dives, comparisons and stories from servers using Wallu.